Skills to communicate effectively are essential to almost all lines of work. The capability to communicate efficiently is one of the most important aspects of all skills in life. To be at a position to work independently as well as with other people in a team requires excellent communication expertise, which entails the manner in which one approaches others both verbally and in writing. First, it requires one to know who he or she deals with, the goals to be met, and the relationship that exists with the person or group. The most important thing to do at any level of the organization is to communicate on a level that is similar as the individual being communicated with. This ensures that someone is able to effectively communicate at every level with everyone including the senior managers, colleagues as well as the general public in writing and orally. Clear communication at the workplace is significant as it allows productivity and efficient operations.
The tools and techniques of communication differ from individual to individual, circumstance to circumstance and communication medium. A tool that is good in verbal communication may be ineffective in written communication. The tools used include storytelling, rhetoric, speech figures like similes and intonations. These tools are very important, and the art of communication entails not only equipping oneself with the tools, but the manner in which to use them and when they should be used. In modern day business, one should recognize the technological advances regarding communication tools that are available. One ought to logically combine the technologies used by many businesses to break the barriers in communication and transform the experience of employees to one that promotes efficiency, innovation as well as growth.
Interpersonal skills are very essential because people use them routinely whenever they communicate and interact with others either individually or in groups. Although there are many different skills associated to interpersonal expertise, many are centered on communication and entail questioning, listening, as well as understanding body language. For example, there is no communication without listening. It is also very important to for an effective communicator to understand and manage his or her emotions as well as those of other. Specifically, verbal communication requires one to have the capacity to be calm and focused, be polite, observe fundamental etiquette rules and ensure clarity of speech.
Demonstrating cultural awareness when dealing with colleagues, customers and clients during all tasks is called for in almost every organization and ensures that on is following the standards that are set. Diversity in the current workplace means that people should be sensitive to different other cultures. The most important thing is to recognize that communication is a learned skill that calls for research as well as practice. Therefore, one should know and understand something regarding the other culture he or she is communicating with to develop the communication skill. One ought to be ready to learn and adopt. Having a genuine effort to communicate and comprehend another person’s culture is the initial step towards being an effective communicator. It is worth noting that effectively communicating with people from different cultures requires flexibility, which demands keeping a mind that is open to situations that are not familiar, alertness to the varying manners individuals interact and appreciating that gender roles might vary and understanding the protocols of different ethnic community groups.