Uber is a taxi technology company established in the year 2009. The company efficiently connects the transportation sector through a taxi ride application. It provides cab services to over 200 major cities spread across the globe.
Uber has a culture of arm twisting city authorities to play by its rulebook. The company suspended its cab services in San Antonio on April 1st, 2015 only a year after it started its operations in the city. Negotiation with San Antonio city officials failed to yield anything meaningful. Uber wanted city officials to create an operating environment that will enable it to provide high standards of service to its customers in the city. After failed negotiations, Uber announced its departure from the city on March 31, 2015. Six months after ceasing its business interests in San Antonio, Uber resumed operations in the town after a lot of lobbying and voting done by council members. The company had apparently reached an agreement with the local authority on new operating procedures (Schneider 35).
City officials wanted Uber drivers to subject themselves to random drug screening and submit their fingerprints. Uber perceived the new demands as so strict and thought they would scare drivers from subscribing on Uber platform. City officials had an intention of enhancing the safety and security of Uber consumers (Moran 51). Drug driving is a major and well-documented cause of major road accidents in the United States, and subjecting drivers to random drug tests helps reduce car accidents by a significant margin. Uber’s continued operations in San Antonio put most of the cab customers in arms way regarding safety and security. The company’s refusal to be subjected to certain city regulations demonstrates how it disregards the safety of its clients.
The new agreement reached between Uber and the city council exempts the company from the background fingerprint check and drug screening even though other cab operators in the city are subject to such regulations. The move creates a hostile business environment by giving Uber a competitive edge over its rivals. I believe that we should have a level playing field for all cab operators in the city.
Moran, Maarit. “Transportation Network Companies.” (2016).
Schneider, Henrique. “The Market Process and Uber.” Uber. Springer International Publishing, 2017. 29-54.