Ethical concerns in online communication

Digital communication has made the world a better place to live in. Nowadays, people no longer have to send letters since communication has gone digital. With the digital communication platforms, communication has been made faster and easier. One can communicate with someone who is in a different part of the world with the just the touch of a button. Furthermore, the message will reach on the same day. Businesses have been able to embrace online communication methods to communicate with their clients and even employees. Apart from organizations, an individual can use social media and emails to communicate with their friends and families. Most of the organizations rely on communicating through emails to ensure that employees can communicate with clients. However, there are companies that do not have policies on how employees can use email in the workplace. If the issues are not addressed on time, then it could lead to ethical problems. Everyone is going online, and so are the hackers. Digital devices are becoming a must-have rather than luxury. It is essential for a person to be sure that they have in place the best security measures to keep their data safe. However, with the emerging communication technologies, some ethical issues have raised a lot of concern. Some of the ethical issues in online communication are privacy, online identity, and security.

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Privacy is also another ethical issue in digital technology. There is an increase in privacy issue because of the increase in the amount of data online. Moreover, with emerging technologies, there are new ways of processing, storing, and interpreting data. Privacy is the most discussed ethical issue in emerging technologies. Internet privacy occurs when a user gives out their personal information online. There are concerns whether third parties should be allowed to track visitors without any consent. Privacy arises concerning morality and the information on the sites (Breit, 2011). The internet has opened a new avenue to obtain knowledge, but it is also a means in which other people can look at one’s data. Hackers target companies and steal vital information about the company. Therefore, there is a need to keep one’s information data. There are internet scammers who use phishing techniques to get access to one’s personal information. Maintaining privacy is a matter of using strong passwords in most of the programs. It is also advisable not to use public connections. Performing regular scans and deleting browsing history will help keep one’s data secure. Also, having strong firewalls is a great way to keep the information secure. Privacy is a major concern in eth workplace. There are employers who monitor their employees’ emails. In as much as monitoring employees is a way of ensuring public safety in the organization. It is still in categorized as invading one’s privacy. Since the individual’s privacy is compromised, it leads to ethical issues. The primary method that can be used to ensure that one data is private is by using strong passwords.


When it comes security, one has to be armed with ways to keep their account safe. Nowadays, people can buy and sell goods online. The individual is required to provide their credit card details. Giving such information can be a ground for a hacker to get the information use the data for their selfish means. Furthermore, social networks have also lead to users information and identity being at risk. It is, therefore, necessary to come up with ways to ensure that there is security in online communication. There is need to share the information on the online platforms. Social media impacts a person’s life both professionally and personally. Social media platforms such twitter, facebook, linkedIn, and emails have a high chance of being affected (Hasan, 2014.). Security has to be tightened to ensure that the personal information is not hacked. Security can occur in email and social media. To keep safety in check, it is necessary to have monitoring systems that capture and report on the happenings on the network. With the best monitoring software, an individual will not have to worry about their email being hacked and losing money in the end.

Online identity

Online identity is a major concern in social media and email communication. The internet allows people to create several accounts. People who do not have good intention can use fake accounts to spy on others and find out what they are doing. The ethical issue in an online identity is with regards to awareness of the different digital identities and the possible harm it may cause. Online networks like Facebook allow an individual to have several identities. Hackers can such fake identities and get personal information of someone else. Online identity is one of the leading ethical concerns in online communication. Emerging technologies could lead an individual to be self-centered. Emerging technologies will change one’s view on the real meaning of being human (Tavani, 2011). An individual can select different kinds of identity on the internet which may be different. It is difficult to know the person who is using real identity and the one who is using a false identity. However, an individual can protect themselves from the issue of online identity using authentication.

In summary, technology has made our lives easier. However, it is has brought forth ethical concerns like privacy, security and online identity which have to be addressed. People cannot do without technology, but it is advisable to use technology with caution. A line has to be drawn when it comes to online communication. Online communication can bring people together if it is used in the right way. The individuals who use it to spy on others can be prevented if email and social account holders put in place strong security measures. Developments in technology led to engaging in social media should not be left to chance. The effect could be drastic, and it is necessary for everyone who uses online communication to be the information is safe from hackers. Some of the defense actions against online crimes include having a security policy, regular audits, using proven security protocols, and self-regulation. Both organizations and individuals must ensure that their data is safe and secure. Technology is here to stay, and it continues to be improved by the day. The sooner organizations find a way to keep the data secure, the better it will be for both parties. People should not be carried away with the benefits that online communication brings, but they have to be aware of ethical issues that they have to face.



Breit, R. (2011). Professional communication: Legal and ethical issues. Chatswood, N.S.W: LexisNexis Butterworths.

Tavani, H. T. (2011). Ethics and technology: Controversies, questions, and strategies for ethical computing. Hoboken, N.J: Wiley.

Hasan, S. F. (2014.). Emerging Trends in Communication Networks [recurso electrónico].