There are various career opportunities within the hospitality field. The industry offers everything that is required in restaurants, lodging, and vacation activities. It is an ever-growing field with a multitude of opportunities that unfold and procure management positions. Managers play a fundamental role in running the daily operations of a business. People with ambitions to offer impeccable customer services can secure a lucrative management career in the hospitality sector, even without extensive schooling. The aim of this essay is, therefore, to explore the management careers available within lodging and food and beverage fields.
Lodging is one of the most significant employment opportunities in the hospitality management sector across the globe. These businesses are available in campgrounds, hotels, hostels, and resorts, among others, whereas such a place where an individual pays to sleep is known as lodging (Davis et al., 2018). Such a place requires a person who is in charge of the running of the business. These people ensure there is an excellent experience of the guests on travel or vacation at a motel or a hotel, among other similar places with accommodation. Besides, managers ensure that the facility is run effectively and offers maximum returns. There are various types of managers within the lodging industry. These leaders include general, revenue, front office, and convention service managers.
A lodging manager performs various duties to facilitate the smooth running of the business. They are in charge of inspecting guest rooms, grounds, and public areas for cleanliness. They also ensure that the guests are offered quality services according to the standards of the company. Managers also respond to visitors’ questions regarding the policies and the services. It is also the role of these leaders to monitor the profits that the company makes. Managers are involved in the process of recruiting, training, and interviewing new members of the staff. Managers are also involved in tracking the performance of the workers to ensure that guests get satisfactory services. It is also the responsibility of these leaders to facilitate front office activities and address any problem that may arise.
In lodging, general managers supervise all operations at the property. These people coordinate the activities of the various departments in large hotels with several management layers. Such departments include human resource, housekeeping, sales and marketing, room operations, maintenance, recreational facilities, security, and purchasing. Revenue managers are responsible for managing finances, sales of room and reservation monitoring, as well as supervising the accounting and cash-flow activities at the property. They also project the levels of occupancy and decide on discount rates as well as special rates for offers (Riley, 2014). Front office managers have the responsibility of room reservations and assignments. They also offer training and advice the front-desk staffs at the hotel. The front-office managers ensure that the visitors are courteously treated and solve any issue that arises. They also adjust the bills when necessary. Convention service managers coordinate the operations of different departments, to accommodate special events, conventions and meetings. Together with the group agents, they decide on the number of conference rooms needed for a particular event, plan the configuration of meeting space, and identify any other service required by the group such as audiovisual or catering services. These people also address unexpected problems that arise during an event.
The food and beverage industry also provide numerous opportunities for managers. Various operations of such businesses have leaders who facilitate the smooth running of activities. This management team includes kitchen managers, whose primary duty is to supervise menu execution and other kitchen activities according to the company’s recipe standards (Davis et al., 2018). Restaurant managers coordinate, direct, and oversee all operations within the business. The manager markets the ideas that boost the business, maintain revenue, reduce turnover, and ensure high-quality services are offered. A bar manager supervises the operations, including vendor relations, staff training, inventory management, cost control, and spirits procurement.
The general management of both lodging and beverage and food industries has significant similarities. However, there is a slight difference between the two businesses. The general supervision of the lodging industry monitors employees more than food and beverages. Besides, there are more departments in the lodging industry; hence, it requires more members of the staff (Riley, 2014). Therefore, the supervision of workers has more impact on the success of the business in this field. The similarity between the two industries can be seen in the hierarchy of managers. Both of them have the senior-most person who is in charge of the entire business, thus ensuring that the workers perform effectively. In addition, the managers in both industries facilitate the process of interviewing and training new workers. In both sectors, general managers are in charge of the smooth running of business operations.
The sector of food and beverages developed from simple origins. As humans move away from their homes searching for income opportunities and business deals, they usually desire to drink and eat. Some people got an interest in preparing and supplying foods and drinks to those in need. Due to public demand for such services, the idea became more diverse, and people willing to provide the services increased tremendously. This business accounted for 1.1 million workers in over 88,000 places in Canada in the year 2014 (Westcott & Bird, 2016). Besides, the industry made sales of about $71 billion, which constitutes approximately 4% of the state’s economic activity. Food and beverage business alone in Canada provides job opportunities to 20% of young people.
For the last several years, Americans spent more money on foodservice than they did in grocery stores. Although lodgings and food and beverage businesses were significantly affected by the economic crash in 2008, they have recently shown increasing trends (Westcott & Bird, 2016). Currently, more people are capable of meeting luxury cost, which results in an increased demand in lodging, and food and beverages services. From the pattern seen in the last few years, the business is likely to thrive within the next ten years. With an increase in the world’s populace, the demand for such services will also increase.
Management consisting of talented professionals plays a fundamental role in the success of business regardless of its type. Therefore, ensuring that the management team involves the most qualified people is necessary. To get and retain people who are fit for the job requires a thorough screening during the recruitment process. Every industry should, therefore, take their time to re-verify the people they employ. Testing for drug abuse in lodging employment process can play a crucial role in ensuring that the person hired makes decisions without external influence due to drugs.
Constant advice to employees in both industries to avoid drug abuse can help in retaining the workers. The management can organize regular sessions for such events, where the workers get intensive education about drugs and their effects. Besides, maintaining workers requires sincerity and treating them well. Employees should work according to their job profiles without unjustified adjustments. Additional work should be accompanied by extra payments as well as an agreement with the individual doing the work. Consequently, workers can enjoy working for the business without opting to leave the place.
Davis, B., Lockwood, A., Alcott, P., & Pantelidis, I.S. (2018). Food and beverage management. Routledge.
Riley, M. (2014). Human resource management in the hospitality and tourism industry. Routledge.
Westcott, M., & Bird, G. (2016). Introduction to tourism and hospitality in BC. Campus Manitoba.